Marquis Companies

Privacy Policy

Last Updated: July 15, 2026

 

1. Sites This Policy Covers

This Privacy Policy applies to the websites operated by Marquis Companies, LLC, and its affiliates and subsidiaries (collectively, “Marquis,” “We,” “Us,” or “Our”): marquiscompanies.com (Marquis); consonushealth.com, consonuspharmacy.com, and consonusrehab.com (Consonus); agerightcareathome.com, agerightcaremanagement.com, agerighttherapy.com, and agerightliving.com (AgeRight); and vitallifefoundation.org (Vital Life Foundation).

This Policy does not cover: (a) information collected through third-party websites not operated by Marquis; or (b) information you provide directly to Marquis facilities, clinics, or pharmacies outside these websites.

2. Definitions

"Personal Information" (also "Personal Data") means any information that identifies, relates to, describes, or could reasonably be linked to a particular individual or household — for example, name, address, email, phone, IP address, online identifiers, or device identifiers.

“Sensitive Personal Information” (SPI), under the California Privacy Rights Act and similar laws, means a subset of Personal Information that includes precise geolocation; racial or ethnic origin; religious beliefs; union membership; genetic data; biometric information; health, sex life, or sexual orientation information; and contents of private communications. We do not directly ask for health information through our websites. Because some of our request-for-information forms relate to specific care services (for example, memory care, skilled nursing, or assisted living), submitting one of those forms may indirectly indicate an interest in a particular health-related service.

"Protected Health Information" (PHI) has the meaning in HIPAA and its implementing regulations. PHI is governed by our Notice of Privacy Practices, not this Policy.

"Sale," under California law, means selling, renting, releasing, disclosing, disseminating, or otherwise communicating Personal Information for monetary or other valuable consideration. We do not sell Personal Information.

"Share," under the California Privacy Rights Act, includes disclosing Personal Information for cross-context behavioral advertising — including advertising cookies that track a consumer across sites — regardless of whether money changes hands. You may opt out of sharing at any time using the controls in Section 6.

3. Information We Collect

When you fill out a form, request information, sign up for a newsletter, or contact us through one of our websites, you may provide your name, email address, telephone number, postal address, relationship to the person seeking services, and any other information you include in a free-text message. If you provide information about another person on whose behalf you are contacting us, you represent that you have authority to do so. No form on our websites currently requests date of birth, insurance information, or clinical history.

When you visit our websites, certain information is collected automatically: your IP address and approximate city-level location derived from it (not precise geolocation), browser type and version, operating system, device type, pages visited, time and date of visit, time spent on pages, referring website, and unique device and cookie identifiers. When you interact with HubSpot-managed forms on our sites, we may also collect information about whether you completed the form.

We may receive information about you from third parties, including service providers that help us operate our analytics and marketing, referring healthcare providers or family members contacting us on your behalf, and third-party referral and data-enrichment sources.

4. How We Use Information

We use Personal Information to respond to your inquiries and provide information you have requested; to operate, secure, and improve our websites; to send newsletters and marketing communications where you have consented; to measure and analyze how visitors use our websites; to comply with legal obligations and respond to legal process; to establish, exercise, or defend legal claims; and in connection with a merger, acquisition, financing, or sale of business assets, with notice to affected individuals where required by law.

We do not use Personal Information to make automated decisions that significantly affect your legal rights or access to services. We do not sell Personal Information. We do not use Personal Information for targeted advertising without your prior consent through the cookie consent banner.

5. Service Providers and Disclosures

We engage service providers to operate our websites and marketing. Each is bound by a contract limiting its use of your information to the purposes Marquis has authorized. These include, but are not limited to, advertising platforms, analytics platforms, accessibility services, and business function platforms.

We may also disclose information to comply with applicable law or legal process; to protect our rights, property, or safety, or those of our customers or the public; in connection with a corporate transaction; and with your consent for any other purpose. We do not sell Personal Information.

6. Cookies, Tracking Technologies, and Your Choices

Our websites use cookies (small text files placed on your device) and similar technologies (web beacons, pixel tags, local storage) to operate the sites, analyze traffic, and — with your permission — measure advertising. We use four categories:

  • Strictly necessary — required for the site to function. These operate without consent and cannot be declined.
  • Functional — remember your preferences. Loaded only with consent.
  • Analytics — Web behavior analytics. All of our tags operate under Google Consent Mode v2.
  • Advertising — Ad platform conversion tracking. These do not fire pre-consent; they are gated by your Accept All decision in the Cookie Management Platform (CMP) banner.

6.1 What Advertising Cookies Do and Do Not Share

If you consent to advertising cookies, the following data may be transmitted to advertising partners for advertising measurement: pages you visited on our sites (not including service-category pages), whether you submitted a form, and your cookie identifiers. The following data is never shared with advertising platforms through cookies: the contents of any form you submitted, your name, your contact information, or any free-text you entered. This distinction is maintained regardless of your consent choice.

Because we offer healthcare-related services, some pages on our sites describe specific care categories. Visiting those pages while advertising cookies are active may cause your browser identifier to be associated with an interest in that care category by advertising platforms. We do not share Protected Health Information or other health-related identifiers with advertising platforms through advertising cookies or any other means.

6.2 Your Consent and Choices

When you first visit any of our sites, you will see a CMP consent banner with cookies button options at equal prominence. You can reopen the preference center at any time using the Cookie Preferences link in every page footer.

  • Do Not Sell or Share My Personal Information — a persistent link in every page footer. Clicking it opens the cookie management pop-up, allowing you to opt out of advertising cookies and triggers opt-out from cross-context behavioral advertising sharing, as required by the California Privacy Rights Act and similar laws.
  • Global Privacy Control (GPC) — we honor the GPC browser signal. When your browser transmits a GPC signal, Marquis treats it as a valid opt-out of sale and sharing of your Personal Information for cross-context behavioral advertising under the CPRA and similar laws. Our CMP is configured to honor GPC signals automatically.
  • Browser controls — most browsers allow you to refuse all cookies or delete existing cookies. Doing so may affect site functionality. Browser-level controls are separate from and supplemental to the CMP consent banner.
  • Industry opt-out tools — you may also opt out of advertising cookies through industry tools: Network Advertising Initiative (optout.networkadvertising.org), Digital Advertising Alliance (optout.aboutads.info), and YourAdChoices (youradchoices.com).

7. Email and SMS Communications

If you provide your email address or mobile phone number through one of our contact forms or newsletter sign-up forms, you consent to receive the specific type of communication described on that form. Marketing emails include an unsubscribe link in every message. Marketing SMS messages include a STOP instruction in every message. Transactional and service-related communications may continue after you opt out of marketing.

Prior express written consent, as required by the Telephone Consumer Protection Act (TCPA), is obtained through the form submission where you provide your mobile number.

Standard message and data rates may apply to SMS communications. Message frequency varies. Reply HELP for help or STOP to cancel.

8. Retention and Security

We keep Personal Information only as long as reasonably necessary for the purposes described in this Policy or to comply with legal obligations. Contact form submissions and newsletter subscriptions are retained for as long as needed to respond to your inquiry or until you unsubscribe, plus a reasonable processing window. Analytic user-level data is retained under the shortest period available. Anonymized and aggregated data that cannot reasonably be linked to you may be kept indefinitely.

9. HIPAA and Protected Health Information

This Privacy Policy serves as our notice regarding the collection and use of Protected Health Information (PHI) in connection with our public-facing websites. It does not modify or replace our other HIPAA obligations or the rights available to you under HIPAA.

HHS Office for Civil Rights issued guidance on online tracking technologies by HIPAA-regulated entities. In response, Marquis has taken the following positions: any sharing of advertisement-related information is gated by your consent choice, and we do not transmit Protected Health Information or other identifiable health information to advertising partners through these tools; data associated with health-related pages is anonymized. Any data collected and shared with external platforms containing PHI is covered under a BAA.

10. Your Privacy Rights

As a matter of policy, we extend the following rights to all U.S. residents who use our websites, regardless of state of residence. Some rights have legal force only in certain states; we honor them voluntarily elsewhere, subject to verification and applicable exceptions. You have the right not to be discriminated against or retaliated against for exercising any of these rights.

  • Right to know / access — request confirmation that we process your Personal Information and a copy of the Personal Information we have collected about you.
  • Right to correct — request that we correct inaccurate Personal Information.
  • Right to delete — request that we delete Personal Information we have collected from you, subject to legal exceptions.
  • Right to data portability — request a copy of Personal Information you provided to us in a portable, usable format.
  • Right to opt out of Sale and Share — direct us to stop selling or sharing your Personal Information, including for cross-context behavioral advertising. Use the "Do Not Sell or Share My Personal Information" footer link or the Cookie Preferences center.
  • Right to limit use of Sensitive Personal Information — direct us to limit our use of SPI to purposes necessary to provide the services you requested.
  • Right to opt out of targeted advertising — opt out at any time, including by rejecting advertising cookies or transmitting a GPC signal.
  • Right to withdraw consent — withdraw consent you previously provided. Withdrawal does not affect the lawfulness of processing before withdrawal.
  • Right to appeal — if we deny your request in whole or in part, you may appeal our decision through the channels in Section 11.

10.1 California Residents (CCPA / CPRA)

The CCPA, as amended by the CPRA, gives California residents all of the rights listed above with full legal force. The categories of Personal Information we have collected, the sources, purposes, and disclosures are shown in the table below.

Category

Examples

Collected?

Purpose

Identifiers

Name, email, phone, IP address, cookie ID

Yes

Site operations, analytics, marketing

Internet/electronic activity

Pages visited, time on site, form interactions, device/browser

Yes

Analytics

Commercial information

Service interests submitted through form submission

Yes

CRM — internal use

We do not knowingly collect additional Sensitive Personal Information categories (such as protected classifications, inferences, biometric, or sensory information) through our websites. We treat information about your interest in specific health-related services with particular care, given its sensitivity. We do not sell Personal Information. We “share” Personal Information, as defined by the CPRA, through advertising-related cookies; this sharing is gated by your consent decision, and you may opt out at any time.

California Civil Code Section 1798.83 (the "Shine the Light" law) permits California residents to request information about our disclosures of personal information to third parties for those third parties' own direct marketing purposes. We do not disclose Personal Information to third parties for their own direct marketing purposes.

10.2 Oregon Residents (OCPA) — Marquis Home State

The Oregon Consumer Privacy Act applies to Marquis as an Oregon-headquartered business. Oregon residents have the right to confirm whether we process their Personal Data, access it, correct it, delete it, port it, opt out of targeted advertising or sale, opt out of certain profiling, and obtain a list of specific third parties to which we have disclosed their Personal Data. If we deny your request, you may appeal through the channels in Section 11. If your appeal is denied, you may contact the Oregon Attorney General at oag.oregon.gov/consumer.

10.3 Other U.S. States

Residents of Virginia, Colorado, Connecticut, Utah, Texas, Iowa, Tennessee, Montana, Indiana, Delaware, New Jersey, New Hampshire, and other states whose consumer privacy laws apply to Marquis have rights substantially similar to those above. Marquis will honor rights under any then-applicable state privacy law.

10.4 Visitors Outside the United States

Our websites are intended for individuals in the United States, and Marquis does not direct its services to, or operate in, the European Economic Area, the United Kingdom, or Switzerland. Marquis Companies I, Inc. (4560 SE International Way #100, Milwaukie, Oregon 97222, USA) is not established in those regions and does not consider itself subject to the GDPR. If you access our websites from outside the United States, please be aware that your information will be processed in the United States in accordance with this Policy.

11. How to Exercise Your Rights

To exercise any of the rights described in Section 10:

We will verify your identity using information already in our records or by requesting reasonable additional information before processing substantive requests. We will respond to verifiable requests within 45 days, with a possible 45-day extension where reasonably necessary and after notice to you. If we deny your request, you may appeal by replying to our response or recontacting us and identifying your message as an appeal.

12. Social Media Pages

Marquis and its brands maintain pages on social media platforms. When you interact with our pages on those platforms, the platform may collect information about you and share certain information with us in accordance with its own terms and your account settings. Information collected directly by social media platforms is subject to those platforms' privacy policies, not this Policy. We encourage you to review the privacy settings and policies of any social media platform you use.

13. Children's Privacy

Our websites are not directed to children under the age of 16, and we do not knowingly collect Personal Information from children under 16. If we learn that we have collected Personal Information from a child under 16, we will delete it promptly. We do not sell or share the Personal Information of individuals we know to be under 16 years of age without the affirmative authorization required by the California Privacy Rights Act and applicable federal law. If you believe we may have collected information from a child under 16, please contact us at the address in Section 16.

14. Third-Party Websites and Services

Our websites may contain links to third-party websites, services, or applications, including patient portals, payment systems, and similar services operated by third parties. We are not responsible for the privacy practices or content of those third parties. We encourage you to read the privacy policies of any third-party services you use before providing personal information to them.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, in technology, or in applicable law. We will post the updated policy on our websites. For material changes, we will provide more prominent notice or seek your consent where required by law. Your continued use of our websites after a change becomes effective constitutes your acknowledgment of the change.

16. Contact Us

For questions, concerns, or privacy rights requests:

Marquis Companies I, Inc.

4560 SE International Way #100

Milwaukie, Oregon 97222

Attn: Privacy Officer

Phone: 971.206.5200

Email: privacy@marquiscompanies.com

Web Portal: https://na1.hs-data-privacy.com/request/sEJ8qcNhtVEA9iLPG